volm
volm
volm
volm

Hotel Renovation - How To Start One For An Optimal Guest Experience?

hotel renovation

When it comes to hotel renovation in Singapore, many owners feel overwhelmed with where to start.

There are so many different aspects of the hotel that need attention in order to provide a great guest experience.

We will outline some tips for starting a hotel renovation project and making sure it goes as smoothly as possible.

What is a hotel renovation?

A hotel renovation is defined as a “partial or complete overhaul of a hotel property, involving one or more aspects of the structure, guestrooms, public spaces, back-of-house areas, and/or services.”

Why is it important to renovate your hotel spaces?

It can help to address specific pain points that customers have with the hotel to improve their hotel experience.

It can also help to update the hotel and keep up with industry trends.

How to start?

There are a few things that hotel owners should keep in mind when planning for a renovation:

1. Timing is everything

Avoid starting a renovation during peak seasons because it will cause major disruptions to guests and could result in a loss of business.

It’s important to plan ahead and schedule the renovation project for a time when there will be the least amount of impact on guests.

2. Address specific pain points

Focus on addressing specific pain points that guests have.

By doing this, you can improve the guest experience and give your hotel a competitive advantage.

Some common guest pain points include:

  • Poorly designed lobby or check-in area
  • Outdated room décor
  • Lack of on-site amenities
  • Poorly trained staff

Spend some time making a list of the most common pain points and address them during the renovation.

3. Keep up with industry trends

This ensures that it remains competitive and appealing to guests.

Some common hotel industry trends include:

  • Technology integration is one of the most popular trends right now.

    Guests expect to have access to technology during their stay, so it’s important for hoteliers to incorporate this into their renovation.

  • Sustainability initiatives are another trend that hotel owners should keep in mind.

    Guests are becoming more and more interested in sustainable hotels, so it’s important for hoteliers to incorporate green initiatives into their renovation.

  • Localization efforts are also becoming increasingly popular in the hotel industry.

    Guests want to feel like they’re staying in a hotel that is unique to the destination they’re visiting.

  • Personalization of the guest experience is another important trend for hoteliers to keep in mind.

    Guests want to feel like they are valued and special, so it’s important for hotel owners to personalize the guest experience as much as possible.

Keeping up with the latest trends in the hospitality industry enables you to have successful makeovers that appeal to your clients.

4. Have a clear plan and budget in place before starting the project

It’s important to have a clear plan and budget in place before starting renovating your hotel spaces.

This will help to ensure that the project stays on track and doesn’t go over budget.

Some things to consider while creating a plan and budget for your renovation project include:

  • The scope of the project

  • The timeline for the project

  • The cost of materials and labor

  • Any permits or approvals that are needed

Potential areas for consideration

Hotel rooms

hotel rooms

They should be updated with the latest trends in hotel design and décor.

The rooms should also be designed with the guest experience in mind.

Some things to consider when renovating hotel rooms include:

  • Incorporating technology into the room design
  • Creating a more sustainable room
  • Making the room more personalized for guests

Hotel lobby and check-in area

hotel lobby

This is the first impression that guests will have of the hotel, so it’s important to make sure that it’s a good one.

Some things to consider when renovating the lobby and check-in area include:

  • Improving the flow of traffic
  • Making the space more welcoming and inviting
  • Incorporating technology

Restaurants or bars

restaurant

If the hotel has a restaurant, it’s important to make sure that it’s up-to-date and appealing to guests.

Some things to consider when renovating the hotel restaurant include:

  • Updating the décor
  • Creating a more sustainable menu
  • Making the space more inviting and welcoming

Improving the hotel website

website

The hotel website is often the first interaction that potential guests will have with the hotel.

It’s important to make sure that the hotel website is up-to-date and accurate.

Some things to consider when renovating the hotel website include:

  • Making sure the information on the site is accurate
  • Updating the design of the site
  • Making the site more user-friendly

Spa or fitness center

spa

If the hotel has a spa or fitness center, it’s important to make sure that it’s up-to-date and appealing to guests.

Some things to consider when renovating the hotel spa or fitness center include:

  • Updating the equipment
  • Making the space more sustainable
  • Creating a more relaxing atmosphere

Parking garage or lot

parking lot

If the hotel has a parking garage or lot, it’s important to make sure that it’s up-to-date and safe for guests.

Some things to consider when renovating the hotel parking garage or lot include:

  • Improving the lighting
  • Making the space more sustainable
  • Creating a more efficient layout
  • Updating the signage

Meeting rooms and event spaces

meeting rooms

If the hotel has meeting rooms and event spaces, it’s important to make sure that they’re up-to-date and appealing to guests.

Some things to consider when renovating the hotel meeting rooms and event spaces include:

  • Updating the décor
  • Making the space more sustainable
  • Improving the technology

What are the benefits of renovating a hotel?

Renovating your hotel can bring many benefits such as:

  • Improved hotel ranking and rating
  • Increased hotel value
  • Improved guest experience
  • Ability to charge higher rates
  • Improved hotel image and reputation

Common challenges faced

Common challenges faced during a renovation include time constraints, budget limitations, and coordination difficulties.

Time constraints can be overcome by carefully planning the renovation project and ensuring that all hotel staff is aware of the renovation schedule.

Budget limitations can be addressed by shopping around for the best deals on materials and labor.

Coordination difficulties can be resolved by appointing a project manager to oversee the renovation process.

By taking care of these common challenges, your renovations will run smoothly to provide an improved guest experience.

How to ensure that your guests have a positive experience during the renovation process?

There are a few things hotel owners can do to ensure that their guests have a positive experience during the renovation process.

First, it is important to keep guests informed about the renovation schedule.

Second, hotel staff should be trained to deal with any disruptions that may occur during the renovation.

Finally, hotel owners should consider offering discounts or other incentives to guests who stay at the hotel during the renovation period.

By taking these steps, you can minimize the negative impact of the renovation on their guests and ensure that they have a positive experience.

Once the renovations are completed, it's important to reflect on what went well and what could've been done better.

This will help you to improve the process for future renovations.

You should take some time to speak with guests who stayed during the renovation process and get feedback about their experience.

Use the feedback they've gathered to make changes and improve the guest experience.

Make sure to promote the hotel renovations and let guests know about the improvements that have been made.

Lastly, continue to monitor the guest experience and make changes as necessary.

By following these hotel renovation tips, you will be able to stay ahead of many hotels.

For more information about commercial renovations, you can visit https://volm.sg/commercial-renovation/.

volm
volm

Got A Project In Mind?

Send us a brief overview and we will be in touch in 24 hours.

REINVENTING SPACES
© 2024 VOLM PTE. LTD. 
202212483Z 
CHAT WITH US
envelopephonemap-markermagnifiercrossmenuchevron-down
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram